Consulting Domain for Information Technology
10
Core Domains
30+
Frameworks
20+
Standards
100%
Professional
01
Digital Strategy & Operating Model Design
- Enterprise-wide digital vision and roadmap
- Digital maturity assessments and benchmarking
- Target Operating Model (TOM) redesign
- Transformation business case planning
Frameworks
Gartner DT Framework, BCG Digital Acceleration Index, MIT CISR, DGA (KSA)
02
Technology & Enterprise Architecture
- Current-state IT landscape assessment
- Cloud strategy and hybrid IT planning
- Integration platforms and API architecture
- Legacy system migration plans
Standards
TOGAF, COBIT 2019, Open API Standards, ISO/IEC 42001 (AI Governance)
03
Process Automation & Intelligent Operations
- Business Process Reengineering (BPR)
- Robotic Process Automation (RPA)
- Workflow digitization strategies
- Hyperautomation with AI/ML
Tools & Standards
UiPath, Blue Prism, Power Automate, Lean Six Sigma, BPMN 2.0
04
Data, Analytics & AI Readiness
- Data strategy and governance frameworks
- Enterprise data platforms implementation
- Advanced analytics use-case development
- Responsible AI policy development
Frameworks
DAMA-DMBOK, ISO/IEC 38505, NCA AI Ethics (Saudi Arabia), EU AI Act
05
Digital Customer & Citizen Experience
- Customer journey mapping and design
- Omnichannel enablement strategies
- Personalization and CRM implementation
- UX/UI advisory services
Tools & Standards
Adobe Experience Cloud, Salesforce, WCAG, ISO 9241-210, DGA Digital Experience Index (KSA)
06
Change Management & Digital Culture
- Digital culture assessment programs
- Change readiness analysis
- Digital talent development
- Organizational agility enablement
Frameworks
Kotter 8-Step, ADKAR, McKinsey 7-S Model, Prosci Change Management
07
Digital Governance & Cybersecurity
- Digital governance structure design
- Policy frameworks development
- Cybersecurity integration
- Regulatory compliance advisory
Standards
ISO 27001, NIST CSF, NCA ECC/CCC, Saudi DGA Governance Framework
08
Platform & Ecosystem Enablement
- Cloud-native adoption strategy
- Open innovation ecosystem engagement
- API monetization strategies
- Platform-based business models
Models
Platform Thinking, Open Banking (Saudi), API Economy Framework
09
Digital Performance Management & KPIs
- Digital transformation scorecards
- Real-time dashboard design
- Value delivery tracking
- Digital PMO establishment
Standards
Balanced Scorecard, OECD/Digital Nations KPIs, COBIT 2019 Metrics
10
Sector-Specific Digital Transformation
- Public Sector: Smart cities, digital services
- Financial Services: Open Banking, digital wallets
- Healthcare: Telemedicine, EHR integration
- Retail: eCommerce, POS digitization
- Industry 4.0: IoT, digital twin
- Education: Virtual learning environments
Saudi Context
DGA, SDAIA, NCA alignment, Vision 2030 projects, national cloud (DEEM, SCCC)
KSA
Optional: Saudi Arabia Context
- Alignment with DGA, SDAIA, NCA, and NTP 2020 digital goals
- DGA's Government Digital Transformation Index (DGX) support
- Digital enablers across Vision 2030 projects and giga initiatives
- Integration with national cloud (DEEM, SCCC), and platforms like Tawakkalna, Absher, Nafath
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